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Property Review: 21c Museum Hotel Nashville, Tennessee

There were many things I liked at the 21c Museum Hotel in downtown Nashville. The obvious being its proximity to the city’s most popular attractions: The Country Music Hall of Fame, Ryman Auditorium and Bi-Centennial Park. I’ve stayed at 2 other 21c properties thus far so I kind of knew what to expect during my stay. Here are 4 things I liked about the hotel…and 1 thing I didn’t.

The Art

As soon as I walked into the lobby, I was greeted by an incredible art installation. 21c maintains one of the most extensive art collections of any boutique hotel chain in the country. The collection rotates to each of the hotel’s properties, so you never know what you will see from one stay to the next.

The Experience

The overall customer experience at 21c is on par with that of many 4-star hotels. I checked in at an unassuming counter off the entry way and within minutes was relaxing in my room. They were even able to accommodate a slightly earlier check-in, which is always appreciated.

The Room

The rooms at the 21c Nashville were a bit smaller than those at other properties but the bathroom, with huge walk-in shower, made up for that. The property offers a nice selection of Malin + Goetz bath amenities, something I always look forward to.

The Restaurant

Gray & Dudley is located at the far end of the lobby and accessible from the street level as well. The restaurant offers a variety of cuisine ranging from burgers to Carolina Mountain Trout. The price point is a bit high, but similar to other hotel restaurants in the city. The specialty cocktails are quite delicious as well.

The Coffee Machine

I tend to think I’m quite smart…I hold an MBA from one of the South’s most prestigious colleges, but even I couldn’t figure out the coffee machine. Not only could I not get the machine to work properly, but the cups provided didn’t fit properly under the machine, forcing me to hold it on an angle, which could have been dangerous. After multiple attempts, I gave up and went to Frothy Monkey, a Nashville staple which I have been to many times.

The Verdict

I would definitely check out the 21c Nashville again. It was a comfortable and welcoming property. And like I said earlier, the location is perfect. It’s close to Broadway, but far enough away so you don’t get consumed by the mass number of drunk tourists that frequent Music City.

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